FAQ

  • Q
    Payment

    I want to increase the deposit on the card.

    A

    We will increase it once after confirming the deposit has been transferred.

  • Q
    Payment

    Am I eligible to pay with the deposit?

    A

    We are sorry but you cannot use the deposit as payment.

  • Q
    Payment

    The payment was not withdrawn from my bank account due to a shortage of funds.

    A

    We will send you a payment reminder. Please remit payment after confirming the details of the document.

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